Proven Solutions

One of the most frustrating things in business is the sad reality of CRAPPY REVIEWS and no testimonials about how happy your customers have been.

Crappy reviews hurt your business, employee moral, and cost you potential customers! Few businesses want to ASK FOR Testimonials... or just don't know how. 

Bad reviews are sometimes tough to deal with, especially when you're really doing your job honestly, ethically, and well... providing services to the best of your ability, but the results are something a few people just aren't happy with, and struggle to accept. 

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Times Have Changed

Thirty years ago, it was estimated that an unhappy customer will tell 10 people about the poor product or service he or she believed they received, and will ultimately cost you at least 100 potential customers (clients or fans). Maybe less, seldom more; but that is what we call 'history' and EXTREMELY OUTDATED STATS. With the invention of technology, the internet, social media, and KEYBOARD WARRIORS the number of people that can 'hear about' BAD reviews are THOUSANDS to potentially MILLIONS!!

Today, the generation of passive-aggressive attitudes that grew up in the 'I want what I want... NOW' are often implusive, knee-jerk reACTING, expecting cheap and immediate gratification. Especially if it involves technology. They each have computers and smart phones,  and really know how to use them.  Facebook, Twitter, Yelp, Google Reviews, and the variety of other passive options can be used to COMPLETELY TRASH YOU! Many don't allow bad reports to be removed, regardless how false, wrong, mistaken, or emotionally charged they might be.  Ripoff Report and Consumer Affairs are about the only ones you can 'at least' respond to (but still can't remove them). 

The average unhappy customer can reach hundreds to thousands, quickly and easily with passive activism.  If they are real smart, pro-active, and their story is good, well presented, it can reach tens of millions in the blink of an eye. (See "United Broke My Guitar" by Dave Carroll Music... it's gone viral, in the billions of views... complete with TV and speaking appearances, videos of the song, and even a book). For those that haven't seen it, the video is at the bottom of this page, as an example of what an unhappy customer truly wronged can really do to the company that doesn't step up and take responsibility for the wrong(s) committed.

Bad Reviews

Are a common problem among many types of businesses...

especially those that provide specialty and/or after hours services, which are usually more expensive than 'regular' services during 'regular hours.' People often forget that most regular people get 'time and a half' or 'double time' for odd hours, weekends, holidays, or when they have to deal with things they can't really talk to others about. Often, there is already an emotional spark, which required services outside 'normal hours.' Therefore, the customers that bother to write a review usually either LOVE or HATE, with few middle ratings. Thus, those type of businesses seem to get a slew of either 5 or 1 ratings, with few in between.

Economic Analysis

Most review services are what they are, and you can't delete, remove, or change them... no matter how wrong, rediculous, misguided, or vindictive a reviewer is. Sadly, a bad review can last years... even when ownership or management changes, or the problem was solved (or non-existent).

The potential clients that bother to research a business, their product or service, tends to look at the RATINGS, at the complaints, the negatives. 

A business with a 4.xx★ rating gets attention, more business... and ultimately makes more money, even in a less convienient location, than a competitive business with a 3.3★ rating.  Some people don't bother reading the reviews, they just see the ★ rating... and potentially 'out of xxx' people, and make their decision. 

The problem is WHO gives reviews. Often it's only those who respond with emotional extremes, either 5's or 1's; which can really skew things unfairly.

It's simple math, sum of the stars divided by the number of reviews, equals the rating. A singular 5+1=6, divided by 2 (number of ratings), will equal a 3 rating. That is all those looking at the reviews will see. At the same point, a couple real happy customers give 5+5 ratings, but one gives the lowest 1 rating. The total is =11/3= producing a 3.6... even though you had twice as many high ratings, made even worse if your one unhappy rating wasn't fair, reasonable, honest, or correct. In another example, 5+5+5+1+1+1=18/6=3

While it's impossible to make EVERYONE happy aLL the time, we really do have a viable option to help deal with the extreme negatives, the unfair, old, odd, revengeful, and really wrong reviews that have no true basis... and even eliminating the negatives after a reasonable time period, when things have changed, improved, management or employees are different. With this resource, you can honestly gain some power, control, and rational in your reviews in the future. You don't have to be stuck with negative reviews forever. 

Flexible Rates

We can set up the Review option for you, which allows you (or your web person) to copy the code on to your web site. Or you can purchase a license, by the month, quarter, year.

Price starts at just  $12.50 a month (billed annually)

Business Solutions

Imagine allowing ratings to accumulate, but being able to eliminate the words. 

Imagine being able to eliminate bad ratings over time, or immediately, if you're sure you weren't wrong... and the customer really is being unreasonable, unfair, and spitefully harmful to your business without cause. 

It Works

  • 24hrs a day7 days a week

  • A Variety of Views                
  •     ~ pop ups                    ~ or displayed
        ~ Large or Small          ~ hidden or not
  •     ~ Top or Bottom        ~ Right/Left Side                 ~ Or any of the corners

Wise Business

If you deal with the public, you make sure the floors are clean, the shelves are dusted, all the product is faced, and your staff is clean and presentable to the public they will be coming in contact with. 

Everyone in your business dresses appropriately, presents themselves professionally, and ultimate tries to please your customers. Because, ultimately, it's that customer that helps pay the bills... the pay checks... and allows you to remain in business. 

It's one thing to have an unhappy customer, but with the power of the internet, those passive agressive unhappy customers you'll likely never see again can quickly trash your business reputation with bogus low ratings for what ever reason.

It's not fair, but it's become a common part of life. 


“You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time."  ― John Lydgate

Even eBay figured out that unhappy customers are just a part of doing business, AND, that negative reviews shouldn't be used to vindictively punish their buyers without good cause, or their sellers forever!

With ReviewTrust, there is a similar set of options you can take advantage of, empowering the business... encouraging good, honest, ethical business practices... and it's too inexpensive to ignore... and honestly, encouraging your good customers to give you reviews and testimonials can be a major challenge. This can really help, especially if you utilize the 'polite email campaign' that is available. 

Like What We Offer?

The Power can be IN YOUR HANDS... and ON YOUR WEBSITE!

The 'clock started' the moment you entered this site.

After 25 seconds, in the lower left corner of this window, our 'Review Trust' block appears... you should be able to see it by now (if you've been on the page for at least 25 seconds).

The colors can be changed (we picked the light blue). The actual placement of WHERE the pop-up happens is also definable (by you - the website owner) to either the Top, Bottom, Right or Left side, or any one of the four corners. You can also define the amount of time it takes to 'pop up' on a users window (seconds or minutes). We figured it would take about 35 seconds for the average person, actually reading, to get here.  

If you click on that pop-up, you can leave us a review. The domains using this tool can politely request, encourage, steer, and gather reviews from their visitors. 

Go ahead, give it a try...

Business is Redefined
with Review Trust

Imagine having a separate rating for each of your service or sales employee's that is completely separate, and different from your company rating. 

Each customer service person, sales person, waitress, photographer, musician in your band... or even key product or service... CAN BE INDIVIDUALLY RATED by your customers, clients, or fans!

The power of the AGENCY License, allows you to have multiple ratings... not just for your 'over all business' - but also for individuals, key products, or even specific services.  

Below is one of the 14 different styles available for DISPLAYING reviews received: 

Flexible Rates

Seriously, it's CHEAP & Easy to start!

For just less than a cup of coffee a day, you can get your toes wet... and get a taste of the power of fair, honest, and trustworthy reviews. 

You can have the power that Google, Yelp, Facebook, and the other common business rating gathering sites, just won't give you... and display your actual reviews from your actual customers on your website within moments. 

Insurance Policy

If you have a business rating that average less than 3.2 stars, then this is a no-brainer! And really a MUST HAVE for any business - product or service!

Did you ever wonder who the person that just left you a 1★ rating was?
Or wonder what the heck they were even talking about? 

Maybe you responded, but either they didn't say anything more... it was posted annoymously, or they attempted to make mountains out of mole hills? 

This PROFESSIONALLY PRESENTED, PRIVATELY HOSTED, THIRD PARTY application can be added to any website. Whether Word Press, HTML, Bootstrap Mobile, or all other common development platforms, so long as you can add a string of HTML code to your page, you're good to go. 

The 'great ratings' (4's & 5's) will be quickly approved (usually the same day). The low ratings (1's and 2's) can be put on hold... verified, and even removed if necessary. 

Reviewer's words can be just opinions, seeking praise, testimonials, or constructive criticism. You can even allow the 'customer' (client/fan/person) to include 'before' and 'after' pictures... or even a video, if you so choose. 

The Future

Mobirise

2 January 2018

Market Outlook 2018?

Tools like this are helpful now, but necessary to help prepare for the next down turn (which we hope is at least 30 to 50 years from now). Monetizing existing customers has always been important, but it is even more important now! It's far easier to keep existing customers than being forced to find new ones. 

Mobirise

Today

Marketing Options

Word of Mouth is a powerful marketing tool. Having customers/clients/fans take the time to WRITE a review can be a tough thing. This is a tool that can really help! Especially when you gather the email addresses of your customers, for passive polite automated follow-up.

Mobirise

17 december 2017

Economy Goes Up

The economy is obviously turning. The stock market is setting records, people are relaxing a little over the tax breaks for 'normal folk' like us...  now is a great time to SEEK Reviews & Testimonials for your Business, product, service, and key-personnel. 

Flexible Plans For Your Business

The following price chart is for MANAGED Review Trust reviews and testimonials, with the SETUP done WITH & FOR YOU... there is nothing for you to do but add the widget code to your website (we can even help with that, if necessary). We deal with all the technical setup, work with you to optimize your goals using this product, reap the potential benefits, and help improve your company ratings (and testimonial acquisition)... whether for just the company, or also for product(s), service(s), or employee(s).  

We supply you with TWO single lines of HTML WIDGET CODE:
      ✰ ~ 1 to 'display' the reviews you get (as they come in) on your webpage, and
      ✰ ~ 1 to 'request' reviews/testimonials (which is a popup, which will also be displayed on your website). 

Beginning

$15
per month
  • 1 Website (domain)
  • 1 Review Trust
    Wizzard Display
  • 1 Review Trust
    Request Option
  • 1 Company/Product or Service
  • Unlimited Reviews
  • Set Up For You ~  ($50) One time Set Up Fee
  • Add customers/clients or fans to 'automated' email follow up, asking for reviews or testimonials ~ they are emailed 1 to 3 (max) crafted emails (one time setup fee of $40, plus one time charge of $0.15 per name)

$15 Monthly $150 Annually

Business

$35
per month
  • 1 Website (domain)
  • 1 Review Trust
    Wizard Display
  • 1 Review Trust
    Request Option
  • 1 Company/ up to 3 Products or Services or Personnel
  • Unlimited Reviews
  • Set Up For You ~ ($30) One time Set Up Fee
  • Add customers/clients or fans to 'automated' email follow up, asking for reviews or testimonials ~ they are emailed 1 to 3 (max) crafted emails (one time setup fee of $30, plus one time charge of $0.10 per name)

$35 Monthly $297 Annually $997 Lifetime

Premium

$75
per month
  • 1-6 Websites (domains)
    (you own/control)
  • 1 Review Trust
    Wizard Display
  • 1 Review Trust
    Request Option
  • 1 Company/ up to 12 Products or Services or Personnel
  • Unlimited Reviews
  • Set Up For You ~ No additional charge
  • Add customers/clients or fans to 'automated' email follow up, asking for reviews or testimonials ~ they are emailed 1 to 3 (max) crafted emails (one time setup of $20, plus one time charge of $0.07 per name)

$75 Monthly $497 Annually $1995 Lifetime

Ultimate

$150
per month
  • Unlimited Websites (you own/control)
  • 1 Review Trust
    Wizard Display
  • 1 Review Trust
    Request Option
  • 1 Company/ up to 50+ Products or Services or Personnel
  • Unlimited Reviews
  • Set Up For You ~  No additional charge
  • Add customers/clients or fans to 'automated' email follow up, asking for reviews or testimonials ~ they are emailed 1 to 3 (max) crafted emails (no setup fee, plus one time charge of $0.05 per name)

$150 Monthly $997 Annually $3000 Lifetime

If you are 'techinically inclinded' and understand HTML coding, or have your own 'web person' there is a 'technical' SELF-MANAGED option, that is a single payment... you do all the setup, all the technical work, figure out how to install it and where... and deal with all the challenges we've spent months figuring out.  If you are seriously interested  in this, you're welcome to contact us for more information and pricing.  However, unless you are an experienced web developer, that knows where the /header code is on the webpage(s), and how to add a <script> code block to it, we don't suggest doing it on your own. It's not terribly difficult, but a bit tougher than just opening a page to edit. If you understood that and are still interested, then I'm sure you'll be able to deal with the setup and code processing without any more of our help.  

3

Clients

15

Web-Domains

557

Testimonials
and counting

Count Every Second You're in Control

You are serving a customer, not a life sentence. Learn how to enjoy your work. ~ Laurie McIntosh

Your most unhappy customers are your greatest source of learning. ~ Bill Gates

The customer experience is the next competitive battleground. ~ Jerry Gregoire

Your customer doesn’t care how much you know, until they know how much you care. ~ Damon Richards

Kind words can be short and easy to speak, but their echos are truly endless. ~ Mother Teresa

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. ~ Donald Porter

Our advantages

This platform is hands-free, once it's setup and the code is installed on your website. It has been throughly tested, on a variety of platforms... in a variety of ways, from desktops & laptops (all common browsers), various brands and sizes of tablets, and different makes & models of smart phones. This is a tool that can help put YOU IN CONTROL of the Reviews your potential clients see... and help you in both gathering new Reviews and Testimonials, and really help you become aware and solve problems before they multiply. 

Mobile friendly

The Review Trust Displays, Requests, and Fill-Outs work perfectly on desktop PC's, MAC's, Tablets, Droids, and iPhones. 

No Tough Coding

We'll do the coding for you. Then you or your web person will need to insert the custom java scripts into your website. Done! 

Many Options

Top, Bottom, Left, Right, or one of the four corners for displaying 'requests' for reviews. Display in virtually any place on your site (embedded)

100%

Powered Flexibility

Truly impressive. See it in action. Leave us a review... and see how it works. (Note: you won't 'see' your new review (above) until it's been approved, but you can experience the 'fill' options, feel, and style). 

"it will not suffice to have customers that are merely satisfied. Customers that are unhappy and some that are merely satisfied switch. Profit comes from repeat customers—those that boast about the product or service."  — W. Edwards Deming (Out of the Crises) 

Modern Technology... for NOW and the FUTURE!

Mobirise

Sites using Review Trust are 100% mobile-friendly according the latest Google Test, and Google officially loves mobile ready websites! No worries, this add-on can really help you, and won't make your site non-compliant. 

Our service is litterally a 'set it and forget it' type of advanced service. 

Imagine being able to avoid potential customers from ever seeing crappy reviews about your business, product, service... and having an opportunity to have less than great reviews 'fall off' after a few weeks, or months. 

Ask yourself how many of your happy customers are actually ASKED TO GIVE YOU REVIEWS... and how much that polite asking is worth to you. 

Choose from the large selection of latest pre-made blocks - full-screen intro, bootstrap carousel, content slider, responsive image gallery with lightbox, parallax scrolling, video backgrounds, hamburger menu, sticky header and more.

Sites made with Mobirise are 100% mobile-friendly according the latest Google Test and Google loves those websites (officially)!

Mobirise themes are based on Bootstrap 3 and Bootstrap 4 - most powerful mobile first framework. Now, even if you're not code-savvy, you can be a part of an exciting growing bootstrap community.

Choose from the large selection of latest pre-made blocks - full-screen intro, bootstrap carousel, content slider, responsive image gallery with lightbox, parallax scrolling, video backgrounds, hamburger menu, sticky header and more.

"Insufficiently trained employees, in spite of their best intentions, produce inefficiencies, excess costs, unhappy customers, and sometimes even dangerous situations. The importance of training rapidly becomes obvious to the manager who runs into these problems."  — Andrew S. Grove (High Output Management) 

It takes 20 positive experiences to make up for one unresolved negative experience resulting in a 1 rating.
Simple math (20x5=100+1=101/21=4.80 rating) ... that SINGLE '1★' rating took that company from a solid '5' to something less real fast. A second 1★ rating in the above example drops them to a 4.6 rating. 

Let's say one person was so angry, they talked 10 of their friends into also slamming the company. The math is now: (20x5=100+(11)= 111/31= for a 3.58 rating. The reality is there was only 1 unhappy customer, with 10 friends (or other email accounts) hell-bent on making you pay for the wrong they feel (right or wrong). Sadly, that type of game can really harm most small businesses, costing them very real money... and customers in the future.

We are an American Company ~ born & raised!
More than happy to help our customers!

Reviews Matter, even for Your Business

You can read the details of the broken guitar story here  At the end of the first day the number of views totaled 150,000 and three days later on July 9, it had amassed 500,000 hits, 5 million by mid-August, and April 7, 2011 it received 10,233,487 views! Today, just over eight years later, this 'negative' has spawned into a funny music video that has really had billions of views, mentions and displays on the TV, speaking deals, books, articles, and thousands of mentions on websites (like this one)... all because the customer wasn't treated right, fairly, or as they believed they should be. This is just one example of how irresponsible customer service and failure to take care of your clients, can really backfire! There are thousands each year, though only a few reach millions of people... IT DOES HAPPEN! And those negatives tend to travel a whole lot faster and further than positives (as they are EXPECTED). 

Mobirise

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